Overview

We strive to provide a seamless experience, ensuring you receive your itinerary as soon as possible after purchase. Since our products are digital, all sales are final, and we do not offer refunds or returns except in limited circumstances at our sole discretion.

Delivery Guarantee

Your itinerary should be delivered to your email within 3 days of purchase. In the rare case that you do not receive it within 3 days, please contact us at contact@journeymadesimple.com. If we are unable to resolve the issue promptly, we will issue a full refund—100% of your money back.

Exceptional Circumstances

While refunds are generally not offered, we understand that special situations may arise. If you believe you have a unique case, please reach out to us at contact@journeymadesimple.com, and we will review your request on a case-by-case basis.

Need Help?

If you have trouble accessing your itinerary, please check your spam or promotions folder first. If you still cannot find it, contact us at contact@journeymadesimple.com, and we will ensure you receive your purchase as soon as possible.

Thank you for your understanding and support!